DO YOU BUY STUFF?
We do a limited amount of buying from the public. BY APPOINTMENT ONLY. If you have some photos or a description of your items that you can email, we'd be happy to take a look and let you know if it's something we're interested in.
WHAT IS YOUR HOLD POLICY?
We offer same day holds ONLY; just phone or email to let us know when you're coming and the item you want. All holds expire at 10am the next morning. NO EXCEPTIONS PLEASE.
DO YOU DELIVER?
Yes! Delivery fees are based on location and size-- $40 within city limits of Ozark; $50 to Springfield and Nixa. Outside of these 3 cities, we deliver for $2.50 per loaded mile from our shop with a minimum fee of $50. We can typically accomodate a couple of pieces in our delivery van for the same flat fee. If the load requires a trailer, delivery will be quoted on a case by case basis.
DO YOU SHIP ITEMS?
We gladly ship small items, but unfortunately we are not set up to ship furniture. We would be happy to coordinate with a mover of your choice. Please also shop select products in our online store.
CAN I RETURN IT?
Returns are accepted for up to 2 weeks with original receipt and for store credit only. A 10% restocking fee may apply and is determined on a case by case basis. Item must be in original condition.
IS THIS A CONSIGNMENT SHOP?
For the most part, no - however, on occasion we do take furniture pieces on consignment.
WHERE DO YOU GET ALL OF THIS STUFF?
We buy and consign full estates. If you are downsizing, combining households, or taking care of the estate of a family member we will come to your home and give you a quote to come in, pack it up and haul it away! We PAY you AND clean out your house!
We also carry several lines of new merchandise including candles, gifts, Howard's Products, CeCe Caldwell Chalk & Clay Paints, and Cheerful Giver candles galore!
That's about all we can say! (It's all obtained legally, we just can't give away every little secret).
HOW MUCH IS MY (INSERT ITEM) WORTH?
We are not professional appraisers, we just know what we like and what it will sell for at The Avant Garde'n. This doesn't mean you might not see a higher price for your item on eBay or in another shop. And remember, just because we might not want to buy your item does not mean it's not worth anything - it just means it doesn't fit in our niche of the market.
WHO PAINTS ALL OF THIS STUFF?
Believe it or not, most of our items are sold 'As Found'! Sometimes we do give an item new life with a fresh coat of paint or by distressing an existing finish, but most often we just shop for items we can sell as they are found.
DO YOU OFFER CUSTOM PAINTING?
Unfortunately, no. We have found that every piece takes time to paint and color differently depending on its original finish, so we prefer to offer items only in their finished state, or for those with ambition to makeover at home.
DO YOU BUILD CUSTOM FURNITURE?
Yes, we do! Many of the pieces on our floor are built by our fabulous Chris. You can bring us a sketch of what you are looking for or base it on a piece currently for sale in our shop. All drawings must be approved in writing and the piece paid in full before it is built. We can usually deliver a custom piece from 4-8 weeks from approval of final sketches.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
We accept cash, checks, and all credit or debit cards, including MasterCard, Visa, Discover and American Express. We also have gift cards available for purchase.
WHY ARE YOUR PRICES SO LOW?
We strive to price our items fairly and to sell, which ensures a high turnover and fresh inventory each time you visit.
WHY ARE YOUR PRICES SO HIGH?
(We actually get this one from time to time). There are a lot of overhead expenses involved in running a shop. So while you might find a similar item 'for $2.00 at a yard sale', why battle those early birds when us folks at The Avant Garde'n have done the work for you, and then lovingly paid rent to house the item until you found it, where it was fabulously merchandised in a well-lit and air-conditioned showroom!